Privacy Policy

Last updated: June 9, 2026

This Privacy Policy describes how Domain ("we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use our website located at domain.info and any related services (collectively, the "Service"). Please read this policy carefully. By using the Service, you acknowledge that you have read and understood the practices described here.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with the Service, including but not limited to:

Name and contact details such as email address and phone number
Account registration credentials
Billing and payment information processed through secure third-party payment providers
Communications you send to us, including support requests and feedback
Content you submit, upload, or otherwise contribute through the Service

1.2 Information Collected Automatically

When you use the Service, certain technical information is collected automatically, including:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device identifiers and hardware model
Pages visited, features used, and time spent on the Service
Referring URLs and exit pages
Log files and error reports

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to operate and improve the Service, remember your preferences, and analyse usage patterns. You may control cookie behaviour through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of the Service.

1.4 Information from Third Parties

We may receive information about you from third-party services integrated with our platform, including authentication providers, analytics services, and payment processors, subject to their respective privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Service
To create and manage your account
To process transactions and send related confirmations
To respond to your inquiries, support requests, and communications
To send administrative notices, updates, and security alerts
To send promotional communications where you have opted in or where permitted by applicable law
To personalise your experience and deliver content relevant to your interests
To monitor and analyse usage trends and measure the effectiveness of the Service
To detect, investigate, and prevent fraudulent, unauthorised, or illegal activity
To enforce our Terms of Service and other agreements
To comply with legal obligations

3. Legal Basis for Processing

We process your personal information on one or more of the following legal bases:

Performance of a contract: processing necessary to provide the Service you have requested or to take steps prior to entering into an agreement
Legitimate interests: processing necessary for our legitimate business interests, provided those interests are not overridden by your rights
Consent: where you have given clear, informed consent to a specific use
Legal obligation: processing required to comply with applicable laws or regulations

4. Sharing and Disclosure of Information

4.1 Service Providers

We share information with trusted third-party vendors and service providers who perform functions on our behalf, such as hosting, payment processing, analytics, email delivery, and customer support. These parties are contractually bound to use the information only as directed by us and to maintain appropriate security measures.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or security issues, or protect the safety of users or the public.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you, without restriction.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to maintain your account, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When information is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule.

6. Data Security

We implement and maintain technical, administrative, and physical safeguards designed to protect your information against unauthorised access, loss, alteration, and disclosure. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials associated with your account.

7. International Data Transfers

We operate as an international service and your information may be transferred to, stored, and processed in countries other than the country in which you reside. We take steps to ensure that such transfers are conducted in compliance with applicable legal requirements and that appropriate safeguards are in place to protect your information.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access: the right to request a copy of the personal information we hold about you
Correction: the right to request correction of inaccurate or incomplete information
Deletion: the right to request deletion of your personal information, subject to certain exceptions
Restriction: the right to request that we restrict processing of your information in certain circumstances
Portability: the right to receive your personal information in a structured, machine-readable format
Objection: the right to object to processing based on legitimate interests or for direct marketing purposes
Withdrawal of consent: where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the Service.

11. Communication Preferences

You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those messages or by contacting us directly. Please note that even after opting out of marketing communications, you will continue to receive transactional and administrative messages necessary to the operation of your account and the Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and may notify you through the Service or by email. Your continued use of the Service after any changes take effect constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +1 867 872 2216
Postal address: 300 Hanlan St, Warren, MB R0C 3E0, Canada
Website: domain.info